Fri. Apr 4th, 2025


Image shows smartphone / unsplash @jonas leupe / postcode lottery

Cance off postcode lottery (picture: Jonas Leupe, unsplash)

The Deutsche Postcode Lottery is a state -licensed social bodies in which 30 % of income flow into non -profit projects. For many, this is a great way to do something good and at the same time hope for the big win.

But what if you no longer feel like the monthly costs of EUR 12.50 per?

We show you how you can end your participation in the postcode lottery quickly and easily – without pitfalls and hidden fees.

How does the termination work with the postcode lottery?

The good thing first: you can cancel your lot at any time, there is No minimum terms or notice periods.

The only catch: You must submit your termination before the next monthly debit. For example, if you acquired your lot on the 13th of a month, you should cancel until 12th of the next month. If you have missed the time and the money has already been debited, your lot will remain valid until the next draw.

Call postcode lottery: How to get rid of your lot

Telephone termination (the fastest)

If you like it quickly and easily, the grip on the phone is the best way:

  • Phone number: 0800 – 800 66 80 (free of charge)

  • Accessibility: Monday to Friday from 8:00 a.m. to 8:00 p.m., Saturday from 9:00 a.m. to 5:00 p.m.

The big advantage? Your termination will be recorded directly during the conversation and you automatically receive a written confirmation. This is by far the fastest way to end your membership.

Termination by email (uncomplicated, but not quite as quickly)

If you do not want to make calls, the termination is also possible by email:

To ensure that your termination will be processed successfully, you should definitely ask for a written confirmation. As a rule, processing by email takes between Three and five working days.

Termination by post (safe but slow)

If you want to be on the safe side, send your termination by post – preferably as registered mail.

The registered letter ensures that you have written proof of your termination. However, the process takes the longest here – expect a few additional days for shipping and processing.

Template: How to terminate your participation in the postcode lottery uncomplicated

Here is a professional termination template that you can easily adjust for your purposes and send it by email or post. Remember to enter your personal data and best ask for a written confirmation.


Reference: Termination of my participation in the German Postcode lottery

Ladies and Gentlemen

I hereby cancel my participation in the German Postcode Lottery on time and ask you to end it as soon as possible.

Please confirm the termination in writing, stating the termination date.

My data:

  • Full name: (your name)

  • Address: (your address)

  • Date of birth: (your date of birth)

  • Customer number or lot number: (your customer number or lot number)

  • Postcode: (your postcode) (with the telephone or email termination)

If you still have any questions, please feel free to contact me at (your phone number) or by email at (your email address).

Thank you in advance for confirming my termination.

Best regards,
(Your name)


Important NOTE: If you would like to send this termination by post, it is best to use one Registered letter with return receipt. So you always have written proof of shipping and delivery.

What should your termination contain?

No matter which termination route you choose, a few information should not be missing under any circumstances:

The more precisely your information, the less delays there are in processing.

Termination is not always necessary: ​​alternative options for breaking the participation

Maybe you don’t want to get out completely, just pause temporarily? That is also possible:

Pause participation: You can put your participation on hold for at least six months. During this time, nothing is debited from your account. You can apply for this conveniently by email.

Adjust the number: If you have several lots and only want to cancel a few of them, the easiest way to do this is via customer service.

Experience with the postcode lottery termination

Customers’ experiences are mixed.

Many report that the termination went quickly and easily, especially about the telephone hotline. However, some users complain that after the termination, small profits of 10 euros per lot suddenly appeared – while no profits were made for months before.

Others criticize that small profits were allegedly replaced by vouchers or material prices, which led to dissatisfaction. However, most customers emphasize that the termination itself is uncomplicated if you have all the data in good time.

Our conclusion to terminate the postcode lottery

If you want to cancel the German Postcode lottery, you actually have it pretty easy.

You just have to give notice in good time – preferably by phone – and the topic is already done. Particularly positive: there are no nasty deadlines or hidden costs. If you want to be on the safe side, send your termination by registered letter or ask by email for confirmation.

If you are considering just pausing your participation, this is also possible without any problems. However, make sure that the lottery always belongs a bit of luck – whether with or without dismissal.


By Michael Somers

Michael Somers is a finance expert and passionate writer dedicated to simplifying the world of money. With a wealth of knowledge and a flair for breaking down complex financial concepts, Michael crafts articles that help readers make informed decisions about their finances. From personal budgeting and investment strategies to navigating the stock market, understanding cryptocurrency, and planning for retirement, Michael covers all aspects of finance with clarity and precision. His work bridges the gap between technical expertise and everyday financial needs, making money management accessible to everyone. Whether you're a seasoned investor, a young professional starting your financial journey, or someone looking to improve their money habits, Michael’s articles provide valuable insights and actionable advice. Join him as he explores the trends, tools, and tips to help you achieve financial freedom and security.

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