Cancel RTL Plus: It’s that easy to end your subscription (2025)

RTL Plus offers a large selection of films, series and live TV – but sometimes you want to end a subscription.

Maybe your streaming habits have changed or you just want to save.

The good news: The Cancel RTL Plus is uncomplicated and flexible.

Whether via the website, by email or directly from third-party providers such as Amazon or MagentaTV – you have several options to cancel your subscription. In this post we will show you step by step how Cancel RTL Plus and what needs to be taken into account.

Image by Unplash @Erik Mclean

Cancel RTL Plus: step-by-step instructions

The termination of one RTL Plus subscriptions (formerly TVNOW) is simple and straightforward.

Whether you no longer need your subscription or want to switch to another provider – here you will find out how you can end your subscription in just a few steps.

Step 1: Log in to the RTL Plus website

Log in to the RTL Plus website into your customer account at rtlplus.de. To do this, use your registered email address and password.

Step 2: Navigate to your account

Click on yours at the top right Profile picture or yours names and select the item in the drop-down menu “Account”. There you will find all information about your subscription and your payment details.

Step 3: Manage and cancel your subscription

In your account settings, scroll to the section “Packages”. Here you can see your current subscription.

• Click on “Cancel package”.
• RTL Plus may ask you for a reason for cancellation. This is optional; you can also complete the cancellation without giving a reason.

Step 4: Confirm cancellation

Confirm the cancellation and follow the on-screen instructions. Upon completion you will receive one Confirmation of cancellation by email. You should keep this in case anything is unclear later.

Alternative ways to cancel RTL Plus

If you do not want to cancel online, you have further options:

Cancel RTL Plus by email:

Write a notice of termination support@rtlplus.com and provide the following information:

• Your registered email address
• your full name
• Clearly state that you want to cancel your subscription. Request written confirmation to ensure that your cancellation is processed successfully.

By post:

Send a letter of termination to: RTL interactive GmbH, Picassoplatz 1, 50679 Cologne
Remember to send the letter in good time so that it arrives within the notice period.

About third parties:

If you have your RTL Plus subscription via Amazon, Apple or Telecom have completed, the cancellation must be made directly to these providers. To do this, log in to the relevant customer account and follow the instructions there.

RTL Plus: Notice periods and important information

Canceling an RTL Plus subscription is easy, but requires that you pay attention to the cancellation periods and a few details.

This way you avoid unnecessary extensions or additional costs.

How long is the notice period for RTL Plus?

Her RTL Plus subscription can be flexible canceled monthly become. However, there is one important rule: termination must be given no later than 30 days before the end of the current billing cycle be submitted. If you miss this deadline, your subscription will automatically renew for another month. This rule applies to all paid subscriptions, whether paid monthly or annually.

If you subscribe during the free period trial month If you want to cancel, a different rule applies: the cancellation takes effect immediately, so there are no costs. However, you retain access to the content until the end of the test period.

Important information about canceling RTL Plus

If you decide to cancel, there are a few points you should consider. These will help you avoid misunderstandings or unnecessary complications:

1. Use until the deadline expires: Even after cancellation, you can continue to use your subscription until the end of the billing period you have already paid for. Only then will your access be deactivated.
2. Keep confirmation email: Once you have submitted your cancellation, you will receive a confirmation email. This serves as proof of successful termination and should be saved securely.
3. Cancellation from third-party providers: Have your subscription through platforms like Amazon, Apple or the Telekom completed? In this case, you must cancel directly with this provider. You can find the corresponding steps in the respective customer portal.
4. No pro-rata refund: Contributions already paid will not be refunded pro rata. However, your access will remain active until the end of the month.
5. Account remains: Even after termination, your RTL Plus account will remain active. If you subscribe again at a later date, you will be able to access your saved data and playlists.

With this information you are well prepared to cancel your RTL Plus subscription easily and in a timely manner.

Pay particular attention to the 30 day periodto avoid automatic renewal. If you later decide to use the service again, you can easily access your existing account.

What happens after RTL Plus is canceled?

After the notice period has expired, your access to RTL Plus ends:

1. Access remains active until the end of the deadline: You can use all content until the last day of your billing cycle.
2. Account remains: Even after cancellation, your account will remain intact. This means that you can log in again at any time and take out a new subscription. Your settings and recommendations are retained.
3. No costs after termination: There are no further fees as long as you cancel the subscription on time.

Conclusion: Canceling RTL Plus made easy – flexible and stress-free

The Canceling an RTL+ subscription is uncomplicated and offers maximum flexibility. Regardless of whether you want to cancel your subscription via the website, by email or post – RTL+ makes it easy for you to adapt the subscription to your needs.

Thanks to the 30 day notice period you have enough time to plan the termination and use your remaining term. And if you want to return at some point, getting back in is just as easy.

With these instructions you are well prepared to cancel your RTL+ subscription without any stress – or to adapt it to your current needs through alternatives such as changing the package or registering again.

FAQ – Cancel RTL Plus

How to cancel RTL Plus?

Canceling RTL Plus is easy. Proceed as follows:

1. Via the RTL Plus website:
   • Sign in on the RTL Plus website with your account.
   • Go to “Account” and select “Packages”.
   • Click “Cancel package” and follow the instructions.
2. By email:
   • Write an email to support@rtlplus.com and enter your customer details. Ask for written confirmation.
3. By post:
   • Send a letter of termination to:
     RTL interactive GmbH, Picassoplatz 1, 50679 Cologne.
     Make sure you stick to the 30 day deadline.

How do I cancel RTL Plus via Amazon?

If you have booked RTL Plus via Amazon, the cancellation must be made directly in your Amazon account:

1. Sign in to Amazon.
2. Go to “Memberships and Subscriptions.”
3. Select RTL Plus and click “Cancel membership”.
4. Follow the instructions to confirm.

How much does RTL Plus cost per month?

The costs for RTL Plus depend on the package you choose:

• RTL+ Basic: €5.99 per month
• RTL+ Premium: €8.99 per month.
• RTL+ Max: €12.99 per month. This package enables ad-free streaming and simultaneous viewing on two devices.

There are also often promotions such as a free trial month for new users.

How do I delete my RTL Plus account?

Deleting your account is separate from canceling your subscription. Do this:

1. Write an email to support@rtlplus.com and ask for your data to be completely deleted.
2. Alternatively, you can contact customer service using the contact form on the RTL Plus website.
3. Note: Once deleted, your data and playlists cannot be restored.

How do I cancel RTL Plus on MagentaTV?

If you use RTL Plus via MagentaTV, cancellation takes place directly via your MagentaTV account:

1. Log in to the MagentaTV portal.
2. Navigate to My Subscriptions.
3. Select RTL Plus and click “Cancel subscription”.
4. Confirm the cancellation and save the confirmation email.

Alternatively, you can request cancellation by calling MagentaTV customer service. Make sure you stick to the 30 day deadline.