The Deutschlandticket offers a convenient and inexpensive way to use local and regional transport throughout Germany.
But the need does not always remain the same: Maybe you are moving, temporarily don’t need the ticket or simply want to remain flexible. The good thing is that the Deutschlandticket is very flexible with a short notice period and can be easily canceled.
So that you can keep track of things, we will explain to you step by step how to do this Cancel Germany ticket which deadlines are important and what you should pay attention to. This will ensure that the cancellation goes smoothly and that you do not have to pay for any unwanted extensions.
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Notice period: This is what you need to keep in mind with the Germany ticket
Canceling the Deutschlandticket is flexible as it can be canceled on a monthly basis.
However, there is an important deadline that you must keep in mind:
- Deadline: The termination must until the 10th calendar day of a month take place. This is the only way to end the subscription at the end of the same month.
- Extension: If the cancellation is submitted after the 10th of the month, the ticket will automatically be extended for another month.
- Validity: Even after cancellation, the ticket remains valid until the end of the month and can be used without restrictions.
Tip: If you need your Germany ticket again later, you can purchase it again at any time as there is no waiting time or long-term commitment.
How to cancel the Germany ticket: step-by-step instructions
The Deutschlandticket is a practical and flexible way to use local public transport throughout Germany.
But if you no longer need it, you can easily cancel the subscription.
To ensure that everything runs smoothly, we will explain to you step by step how to proceed – regardless of which provider you purchased the ticket from.
1. Check the notice period
The most important rule is: Termination must be made no later than the 10th calendar day of a monthso that it takes effect at the end of the month. If you miss this deadline, your subscription will automatically be extended for another month.
Therefore, make sure you take action in good time.
2. Cancel the Deutschlandticket online via the customer portal
The easiest and fastest way to cancel the Deutschlandticket is via the provider’s online customer portal.
This is how it works:
- Registration: Log in to the customer account that you created when booking with your access data.
- Manage subscription: Go to the “Subscriptions” or “My Tickets” section and select the Germany ticket there.
- Select cancellation option: Click on “Cancel subscription” or “Cancel Germany ticket”.
- Confirmation of cancellation: Follow the additional instructions to complete the cancellation. You will receive a confirmation email as proof.
3. Cancellation via app
Did you get the ticket via an app like the DB Navigator or a regional transport app, completed? Then you can cancel it directly in the app:
- DB Navigator: Open the app, go to “My Tickets” and select the Germany ticket. There you will find the “Cancel subscription” option.
- Regional transport apps: In the app, look for the “Manage Subscriptions” or “My Subscriptions” section to cancel.
4. Cancel by email or letter
If you do not want to use the digital option, you can also cancel your Germany ticket in writing. Here’s how:
5. Cancellation of the Germany ticket on site or by telephone
With some providers you can also cancel by telephone or in person at the customer center.
You must have your customer data ready to identify yourself. Write down the date and time of the conversation as well as the employee’s name as evidence.
What happens after you cancel your Deutschlandticket?
After successful cancellation, the Deutschlandticket remains valid until the end of the current month.
The subscription will then be terminated automatically:
- Use remaining term: Even after cancellation, you can still use the ticket as usual until the end of the month.
- Return chip card: If you use the Deutschlandticket as a chip card, some providers require you to return the card after the subscription has expired. Please check your provider’s terms and conditions.
- New registration possible at any time: If you need the ticket again later, you can re-purchase it without any problem. There are no blackout periods or waiting times.
- No pausing possible: If you do not want to use the ticket temporarily, you must cancel it. A pause is currently not possible.
Overview: How to cancel the Deutschlandticket depending on the provider
Cancellation of the Germany ticket depends on which provider you purchased the ticket from.
Each provider offers different ways to end the ticket:
| German railway | – About the DB subscription portal: Log in and select “Cancel Subscription”. | Cancellation by the 10th of the month, ticket remains valid until the end of the month. |
| – About the DB Navigator app: Cancel the Germany ticket under “My Tickets”. | ||
| – e-mail: Write to kundendialog@bahn.de stating your name, address and customer number. | ||
| BVG (Berlin) | – BVG account online: Go to contract management and end the subscription. | Written cancellation form available. |
| – Form: By post or on site at the customer center. | ||
| MVG (Munich) | – Online customer portal: Log in and cancel the Germany ticket under “Subscriptions”. | Valid until the end of the month, chip card does not have to be returned. |
| – By telephone: Contact the service hotline. | ||
| HVV (Hamburg) | – App or online portal: Cancellation possible directly in the contract overview. | For chip cards: return required depending on subscription conditions. |
| – On-site customer center: Cancel personally. | ||
| VRR (Ruhr area) | – Customer portal or app: Cancellation under “My Subscriptions”. | |
| – In written form: Email or letter to the respective ticket provider. | ||
| VVS (Stuttgart) | – On-line via the subscription portal: Simply register and send your cancellation. | |
| – On site in the customer center. |
Conclusion: Cancel your Germany ticket easily and flexibly
The Deutschlandticket impresses with its flexibility – and that also applies to cancellation.
With one monthly notice period You can easily adapt the ticket to your needs until the 10th of the month. Regardless of whether you want to cancel online, by email or by phone – the process is quick and easy.
The only important thing is to keep an eye on the deadlines in order to avoid unwanted extensions. After cancellation, you can rebook the ticket at any time if your mobility needs change. With these tips you will be well prepared to cancel your Germany ticket stress-free or reactivate it if necessary.
FAQ – Cancel Germany ticket
How do I cancel the Germany ticket?
The Germany ticket can be canceled very easily.
You can submit the cancellation online, via an app, by email or in writing. It is important that the cancellation takes place by the 10th of the month at the latest so that the subscription ends at the end of the month.
To do this, use your provider’s customer portal or send an email with your personal data and your wish to cancel.
Can you buy the 49 euro ticket for just one month?
Yes, the Germany ticket is flexible and can only be used for one month.
If you only need the ticket temporarily, simply cancel it in good time before the 10th of the month. This will prevent your subscription from automatically renewing.
Can the Deutschlandticket be canceled monthly?
The 49 euro ticket can be canceled monthly and therefore offers maximum flexibility.
It is important to submit the cancellation by the 10th of the month so that the subscription expires at the end of the month. If you need the ticket again later, you can easily subscribe to it again.
How long is the notice period at Deutsche Bahn?
Deutsche Bahn also has a cancellation period of up to the 10th of the month for the Deutschlandticket.
Submit your cancellation by this date at the latest so that the subscription is terminated at the end of the month. Cancellation can be done conveniently via the Deutsche Bahn subscription portal, the DB Navigator or by email to customer dialogue.
How can I cancel a 49 euro Deutsche Bahn ticket?
Canceling your Germany ticket with Deutsche Bahn is very easy.
Log in to your customer account in the subscription portal or use the “Cancel subscription” function in the DB Navigator. Alternatively, you can also send an email to the customer dialogue at kundendialog@bahn.de send. Remember to submit your cancellation well before the 10th of the month so that everything goes smoothly.