Experiences with the Getsafe app: This is how our refund worked
To use the functions of the Getsafe app To test it, we ran through a scenario: A drone flight ended in a minor accident that caused material damage. We wanted to find out how easy it really is to report damage and get reimbursed using the Getsafe app.
1. Report damage via the Getsafe app
After the accident, we immediately opened the Getsafe app, which we had already installed on our smartphone. On the homepage there is a clear option: “Report damage”. A simple click and we were guided through the process.
- First impression: The app is very clearly designed. All steps are explained clearly and simply – no confusion, no unnecessary options.
- Necessary information: We had to provide the following information:
- When and where the accident happened.
- A brief description of the damage.
- A photo of the damaged items (this was quickly taken with my smartphone).
- Time required: The entire damage report took no time 5 minutes.
2. Communication with Getsafe
After we filed the claim we received within a few minutes a confirmation email. This contained a summary of the information and a ticket number for further processing.
- Personal contact: A short time later, a Getsafe representative contacted us via email to confirm the case and clarify any further questions if necessary. The communication was friendly and direct.
- Status in the app: In the app we could see at any time how far our case had progressed.
3. Audit and Reimbursement
It took a while after the first response about 48 hoursuntil the damage has been fully inspected. Since it was a clear case, we received a message that the refund was approved.
- Refund: The money was received within 3 working days transferred to our account.
- What we liked: We didn’t have to fill out paper forms or send documents by post – everything was digital and seamless.
Our experience with claims processing via the Getsafe app was consistently positive. The app is not only clear and easy to use, but also enables damage to be processed quickly. We were particularly impressed by the quick response time – the entire process was completed in less than a week.
For drone pilots looking for an uncomplicated and digital solution, Getsafe is a very good choice.
Costs of Getsafe drone insurance compared to other providers
If you want to insure your drone, it’s worth taking a closer look at the different providers. Not only the price, but also the benefits and flexibility of the insurance play a decisive role.
We have them Getsafe drone insurance compared with other well-known providers and show you how it performs in the market.
| Provider | Cost | Coverage amount | Deductible | Worldwide protection | Special features |
|---|---|---|---|---|---|
| Getsafe | From €3.77/month | Up to €50 million | Optional (€300) | Yes, Europe unlimited, outside Europe up to 5 years | Completely digital, quick damage reporting via app |
| DMO drone insurance | From €3.33/month (€39.96/year) | 3 to 10 million € | No | Yes | No commercial use possible |
| helden.de | From €5.50/month (€66/year) | Up to €50 million | 150€ | Yes | Includes additional coverage for commercial use |
| Adam Riese | From €1.16/month (€13.93/year) | €3 million | No | Yes | Cheapest option, but lower coverage amount |
| NV insurance | From €3.03/month (€36.41/year) | €5 million | Optional (150 €) | Yes | Various additional options |
Getsafe drone insurance is particularly suitable for private users who value high coverage, digital handling and flexibility. If you are looking for cheap basic insurance, providers such as Adam Riese or DMO are also interesting alternatives – although with less extensive coverage. Commercial users, on the other hand, should take a look at providers like helden.de.
In the end, choosing the right drone insurance depends on your individual needs. With Getsafe you have a modern and reliable solution for your drone at hand.
Checklist: This is what you should pay attention to when purchasing drone insurance
When taking out drone insurance, there are a few important points that you should consider in order to be optimally covered. This checklist will help you make the right decision:
| Legal requirements | Liability insurance for drones is required by law in Germany. Make sure the insurance meets this requirement. |
| Coverage amount | The insurance should cover at least 5 million euros. Larger sums (10-50 million euros) offer more security. |
| Geographical protection | Check whether the insurance is only valid in Germany, Europe or worldwide. Worldwide protection is ideal when traveling abroad. |
| Damages covered | Does the insurance only cover damage to third parties (people, property, money) or also damage to the drone itself? The latter is called comprehensive insurance. |
| Type of use | Is the insurance only intended for private flights? If you use the drone professionally, make sure that commercial flights are also insured. |
| Flight restrictions | Are flights above 120 meters high, with video goggles or outside the field of vision insured? These flights are often excluded. |
| Contract term | Can the contract be canceled on a monthly basis? This gives you flexibility if you change insurance or no longer need it. |
| Deductible | Check whether you will have to pay part of it yourself in the event of damage (e.g. €300) and whether this is acceptable to you. |
| Digital administration | Can the insurance be easily managed online or via an app? This saves time when reporting damage and making changes. |
| Value for money | Compare the price with the services offered. Is the insurance cheap, but also reliable and comprehensive? |
Conclusion: This is our honest opinion on Getsafe drone insurance
The Getsafe drone insurance is a modern and uncomplicated solution for drone owners.
We find this particularly convincing High coverage amount of up to 50 million euros and the possibility of the contract to cancel monthly. Everything is managed digitally via the app – from the damage report to the contract overview. This makes the insurance ideal for private users who are looking for flexible and user-friendly insurance.
However, there are limitations that you should be aware of. Damage to the drone itself is not covered, commercial flights are excluded, and flights over 120 meters or beyond visual range are not insured. If you use your drone for work or want comprehensive protection for the device itself, you should look at alternatives.
However, Getsafe offers an excellent overall package for hobby drone pilots who use their drone privately. The starting price €3.77 per monthcombined with comprehensive protection and ease of use, makes this insurance a strong choice. Our conclusion: An ideal insurance for private users who value flexibility and user-friendliness.
FAQ – Getsafe drone insurance experiences
What insurance is behind Getsafe?
Getsafe is a digital insurance company that works closely with well-known insurers. The policies are provided through partners such as R+V Versicherung, one of the largest German insurance companies. This means you benefit from digital convenience and the security of an experienced partner.
How much does drone insurance cost?
Getsafe’s drone insurance is already starting €3.77 per month. The exact price depends on individual factors such as the desired insurance coverage and a possible deductible. You can calculate the costs easily and transparently via the Getsafe website or app.
Where is Getsafe located?
Getsafe is based in Heidelberg, Germany. From here, the company operates its digital services and offers customers across Germany innovative insurance products.
How to cancel Getsafe?
Canceling with Getsafe is easy. You can cancel your contract at any time directly via the app – with just a few clicks. Alternatively, you can also cancel by email. Particularly practical: With Getsafe there are no long contractual obligations because the policies Can be canceled monthly are.