terminate Waiputv (picture: Glenn Carstens-Peters, Unsplash)
If you want to cancel your Waipu.tv subscription, you should find out about the termination modalities beforehand.
Whether booked directly at Waipu.tv or through third -party providers such as Media Markt or Saturn – the termination channels are different.
We show you how you can easily end your membership, what you should consider and when the termination really becomes effective.
Booked directly at Waipu.tv? So you cancel correctly
If you have completed your Waipu.tv subscription directly via the platform, the termination is pleasantly uncomplicated. You are not bound to long contracts and can in most cases cancel your subscription monthly.
Termination periods and key days:
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Termination period: at the latest 7 days before the end of the current billing month.
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The key date depends on your activation date. Example: If your subscription was activated on March 15, the termination must take place by April 8 at the latest.
Online termination in the customer account:
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Register at www.waipu.tv.
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Go to “My package” in the profile area.
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Select “Discipline” and confirm the process by email.
The termination is immediately confirmed and applies to the next billing cycle. You should definitely keep screenshots or confirmation emails if there are any problems later.
Cance off by email or post:
If you prefer to cancel by email or letter, the following addresses are relevant:
| Peg | Address / contact information |
|---|---|
| support@waipu.tv | |
| post | Exaring AG, Leopoldstrasse 236, 80807 Munich |
When you terminate the email, make sure that you provide the following data:
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Full name
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Email address that you have registered with
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Your membership number (if available)
In the case of postal dismissals, shipping is recommended by Registerto obtain proof of the timely entrance.
Attention: termination for third -party providers
If you have your waipu.tv subscription over Media Markt, Saturn or Mobilcom-Debitel have concluded, deviating regulations apply.
Contracts on Media Markt or Saturn:
These subscriptions are mostly managed via the “MYMEDIAMARKT” or “MySARN” account. Terminations usually have to 10 days before the next billing cycle be submitted.
Mobilcom-debitel contracts:
Caution is required here.
Contracts with Mobilcom-debitel often run over 24 months and have a notice period of 30 days before the end of the contract term. Otherwise, the contract is automatically extended by another year.
Special feature: Termination at Waipu.tv 4K Stick-Kombipakets
Become Waipu.tv 4K stick has acquired in the combination package should pay close attention to the terms.
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Minimum term: 12 months
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Cost after expiry: € 15.99 per month
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Early termination: Only possible if the stick is returned. Otherwise, the subscription is automatically extended.
Legal aspects and special notice
After the termination, you can apply for the deletion of your personal data to Waipu.tv in accordance with Art. 17 GDPR.
This is usually within 30 days edited.
If you have just completed your subscription and think about it differently, one applies 14-day right of withdrawal (§ 355 BGB). Note that services already used can be calculated proportionately.
Haipu.tv cancel: frequent mistakes and how to avoid them
Most dismissal problems arise from failed deadlines or incorrectly submitted applications. Be sure to pay attention to the following points:
| Missed notice period | Secure the termination confirmation and return payment (§ 812 BGB). |
| Problems with third -party providers | Terminate the respective contractual partner in good time. |
| Wrong contact address | Check the correct contact address and request email confirmation. |
| No confirmation | Hook and, if necessary, follow up in writing by registered letter. |
Foundation for termination: Why do customers terminate Waipu.tv?
According to consumer portals from 2024, users choose the termination for the following reasons:
| Reason | Portion |
|---|---|
| Switch to cheaper providers | 41 % |
| Reduced TV use | 33 % |
| Bad customer service | 16 % |
| Technical problems | 10 % |
Conclusion: This is how the termination at Waipu.tv without stress
In most cases, the termination of your Waipu.tv subscription is uncomplicated-provided you stick to the respective deadlines and know where you have to submit the termination. The simplest way is the online termination directly in the customer account, which is immediately confirmed and reaches on time at the end of the billing period.
If you have booked your subscription via Media Markt, Saturn or Mobilcom-Debitel, things are a little more complicated. There are often longer notice periods and other contact addresses that should be observed. Anyone who has a Waipu.tv 4K stick combination package must also take into account the minimum term of 12 months.
It is particularly important to receive a confirmation of termination, be it by email or registered letter. This is the only way to ensure that your termination was really registered. If you want to be on the safe side, you should terminate early – ideally two weeks before the actual period.
Overall, Waipu.tv shows itself quite customer -friendly when it comes to termination as long as you have booked directly at Waipu.tv. In the case of contracts on third -party providers, the termination, on the other hand, is much more cumbersome and requires precise compliance with the deadlines. However, if you submit your termination properly, you will have no difficulties in successfully completing your subscription.
Stick to the steps listed here and ensure that your termination is submitted clearly, completely and in time-then nothing stands in the way of the successful exit from your Waipu.tv subscription.